Job Description
To provide prompt, efficient, and courteous service and display salesmanship and friendly hospitality. Attends pre-shift meetings. Maintains uniform appearance according to established guidelines.
Adheres to policies, procedures and Health Department regulations.
Greets guests in a friendly and timely manner to take orders for food and beverage items.
Uses suggestive selling techniques.
Must be familiar with all menu items.
Must be familiar with locations of all Golden Nugget outlets and services available to guests.
Obtains, reconciles, and returns cash bank at the beginning and end of shift.
Accurately inputs food and beverage orders into the Micros system.
Follows cash-handling procedures and cash register policies.
Prepares beverages to Starbucks standards and serves them in a timely manner.
Thanks guests, presents checks, and settles checks according to established procedures.
Always invites guests back to the outlet.
Relays all guest compliments and complaints to the Manager on duty.
Keeps work area neat, organized, and stocked with needed supplies.
Fills pastry display as needed. Prepares all coffee products as needed.
Cleans coffee machines daily and as needed.
Follows standards for merchandising, stocking, rotating, and storing all products.
Completes assigned side work.
Assists with maintaining a neat, clean, and safe working environment.
Turns-over/takes-over station according to established procedures.
Six (6) months food and cash-handling experience required, including working knowledge of point-of-sales systems. Experience with coffee products and specialty food items preferred. Good interpersonal skills necessary. Must read, write, speak, and understand English. Must be able to perform basic math operations. Minimum age requirement is 18.

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