Sales & Service Representative (Universal Banker)
OverviewAre you a people person? Be a First Citizens person.
Join our El Mirage branch team and make a difference!This Sales and Service Representative will be full-time, in-branch at 3100 S Needles Hwy.
in Laughlin.
It will be responsible for processing transactions and other customer service requests in the branch, as well as facilitates customer awareness and education of bank capabilities, tools, and resources.
This position supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills - Interpersonal:
Comfortable and confident with proactively engaging in conversation; demonstrates professionalism and empathy in customer interactions Adaptability:
Has the ability to learn and adapt quickly to new information and technology; Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Teamwork:
Strives to build strong working relationships with those on their team as well as cross-functional relationships Agility:
Able to process information and move quickly through problem resolution ResponsibilitiesThe essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications Required:
High School Diploma or GED; 6 months customer service and cash-handling experience Preferred:
6 months in a sales-driven environment Ideal Skill(s):
Financial literacy, Knowledge of retail banking products and services Recommended Skills Adaptability Agility Commercial Banking Communication Confident And Emotionally Stable Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
Join our El Mirage branch team and make a difference!This Sales and Service Representative will be full-time, in-branch at 3100 S Needles Hwy.
in Laughlin.
It will be responsible for processing transactions and other customer service requests in the branch, as well as facilitates customer awareness and education of bank capabilities, tools, and resources.
This position supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills - Interpersonal:
Comfortable and confident with proactively engaging in conversation; demonstrates professionalism and empathy in customer interactions Adaptability:
Has the ability to learn and adapt quickly to new information and technology; Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Teamwork:
Strives to build strong working relationships with those on their team as well as cross-functional relationships Agility:
Able to process information and move quickly through problem resolution ResponsibilitiesThe essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications Required:
High School Diploma or GED; 6 months customer service and cash-handling experience Preferred:
6 months in a sales-driven environment Ideal Skill(s):
Financial literacy, Knowledge of retail banking products and services Recommended Skills Adaptability Agility Commercial Banking Communication Confident And Emotionally Stable Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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